Terms of service

Terms of Service – Alpona

Welcome to Alpona. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Conditions
By using this website, you confirm that you are at least the age of majority in your region or have permission from a guardian. You agree not to use our products or services for any illegal or unauthorized purpose.

2. Products & Services
Alpona offers women’s clothing, including sarees and traditional wear. We strive to display product colors and details as accurately as possible. However, slight variations may occur due to lighting, photography, or device display settings.

3. Pricing & Payment
All prices are listed in Bangladeshi Taka (BDT) and are subject to change without prior notice. We offer Cash on Delivery (COD) and online payment options. Full payment must be completed before order confirmation (for online payments).

4. Order Acceptance & Cancellation
We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, or suspicious activity. In such cases, customers will be notified accordingly.

5. Shipping & Delivery
Delivery timelines and charges are mentioned in our Shipping Policy. Delays may occur due to external factors beyond our control.

6. Returns & Refunds
Our return and refund process is governed by our Refund Policy. Please review it carefully before making a purchase.

7. User Information
You agree to provide accurate and complete information when placing an order. Alpona is not responsible for issues caused by incorrect or incomplete details.

8. Intellectual Property
All content on this website, including images, logos, text, and designs, is the property of Alpona and may not be used or reproduced without permission.

9. Limitation of Liability
Alpona shall not be held liable for any direct, indirect, or incidental damages arising from the use of our website or products.

10. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

11. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Bangladesh.

12. Contact Us
If you have any questions regarding these Terms, please contact us:
📧 Email: alponashop.info@gmail.com